Security & trust

Your shop's data stays yours.

What we do to keep your shop and your customers safe — and what this page isn't.

Your shop's data is yours

Each shop's data is tied to the owner's signed-in account. One shop can't see another's jobs, calls or customers.

Calls are disclosed

Ava tells every caller she's an AI assistant and that calls may be recorded.

No card numbers by phone

Ava never takes payment card numbers on a call.

Nothing sent without you

Customer emails and texts only go out when you've turned them on. Texting waits for carrier approval.

No third-party trackers

This site doesn't load ad pixels, outside fonts or third-party chat widgets.

Signed-in sessions

Sessions use signed, HttpOnly cookies. If a required secret is missing, sign-in fails closed.

This page isn't a SOC 2 report or a penetration-test certificate. When those exist, they'll be linked here. Questions: hello@aestarai.com.

Privacy policy · Terms · Texting & consent