You stay in charge
Turn a rule off and it waits under Your automations until you want it again. Nothing reaches a customer until you've said yes and sending is on.
Autopilot
Tell Ava once. She lines it up every time.
Autopilot is the standing rules you set with Ava, like reminding every open invoice once a week until it's paid. She does the legwork, puts anything that needs a yes in Needs you, and keeps a list of what she did. Nothing reaches a customer until sending is on for your shop.
Desert Demo Electric is a sample shop in the real Aestar app.
What it does
Say yes once
Ava spots the pattern and asks: two unpaid invoices, $2,209 — remind them until paid? Pick how often, what hour, and text or email, then say yes. Each week she writes one reminder per invoice, with a link to it, and stops the day it's paid.
The link opens the customer's own page for that invoice. Customers can pay by card right there.
Everything that needs you, in one list
Needs you is Ava's queue: a Service Pro she lined up for a job, a quote she drafted, a caller who hung up. Most important first, with one tap to confirm and one to change.
Open Needs you in the demo shop →
A record of what Ava did
Ava’s activity lists the calls she took and the jobs she booked, newest first. Open one to read the call or see the job.
Open Ava’s activity in the demo shop →
Booking texts, ready to switch on
The texts for every booking are written and waiting in Autopilot: the confirmation, a reminder the day before and an hour before, and a note when your Service Pro is on the way. They start once your shop is registered with the phone carriers.
Texts for every booking
After carrier approval- Booked: the time, who's coming and the address
- The day before: a reminder
- An hour before: a reminder
- On the way: when your Service Pro heads over
More
It knows your shop
Rules work from your own jobs, invoices and customers, so a reminder names the right job and the right amount.
Live today
What works now, and what's next.
We only call something live when it works end to end. Everything else says where it stands.
- Needs you: what Ava lined up, most important firstLive
- Ava’s activity: the calls she took, the jobs she bookedLive
- Payment reminder rules, queued for you to readDrafts today
- Reminders and booking messages sent by textAfter carrier approval
- Reminders sent by emailComing next
Questions
Autopilot questions.
Does Ava do things without asking?
She lines things up and asks. Anything that changes a job, a price or a customer's day waits for your Confirm in Needs you. A rule you turn on does its own legwork, and anything it would send a customer waits in a queue until sending is on.
Can I turn a rule off?
Yes. Turn it off and it waits under Your automations until you turn it back on.
What's the difference between Needs you and Ava’s activity?
Needs you is what's waiting for your yes. Ava’s activity is what she already did: the calls she took and the jobs she booked.
When do reminders reach my customers?
Texts go out once texting is approved for your shop. Until then every reminder waits in a queue you can read, and you can send it yourself.
Set up free. Pay when Ava picks up.
We estimate about 10 minutes of your time. Setup is free until November 1, and going live starts a 30-day free trial.
More in Aestar
Every plan includes all of it.
AI receptionistAva answers, books and takes messages, day and night.ScheduleDay, week and map views. Drag a job to a Service Pro.Estimates & price bookQuotes from your own prices, and from a customer's photos.Invoices & paymentsInvoice from the truck. Record cash and checks.Money & collectionsWho still owes, oldest first, with reminders ready to approve.GrowthNeighbor postcards, reviews and follow-ups Ava plans for you.Shop websiteYour services, prices and hours, with a request form.Team & timesheetsEvery Service Pro with their own app link, and hours by job.CustomersEvery caller and job in one place, and a page of their own.The Aestar appThe whole shop on your phone and your computer.