Answers for shop owners.

Yes. Ava says she's the shop's AI assistant at the start of every call, and that calls may be recorded. Most callers just want to get booked, and Ava makes that quick.

Yes. Your number stays yours, and Ava gets her own number. You choose which calls go to her: the ones you would miss (instead of voicemail), after-hours calls, or all of them. It's a forwarding setting with your phone carrier, and you can change it any time.

If a caller mentions a gas or burning smell, smoke, sparks, a carbon-monoxide alarm or anyone hurt, Ava tells them to hang up and call 911 first. Other urgent calls — a leak, no cooling, no power — are marked urgent with the address and a callback number so your team can call right back.

Not yet. Today Ava takes a detailed message and marks the urgent ones. Live transfer is coming next.

Yes. Connect Google Calendar and Ava only offers times that are really open. Without it, she books into your Aestar schedule.

Only what's in your price book, as a “starts at” price. She never makes up a price or promises a discount.

About 15 minutes for the basics: your services, prices, hours and service area. We'll do it with you on a call if you'd like.

No. Setup is free. Going live starts a 30-day free trial with a card on file, then it's $89 a month, month to month. Cancel any time.

Time Ava spends on calls she answers on your line.

Extra minutes are $0.25 each, billed with your plan. At 2–3 minutes a call, 200 minutes covers roughly 70–100 calls.

No. Add your whole crew — field, office and family — at no extra cost.

No. Setup is free, and we'll walk through it with you on a call if you'd like.

Setting up your shop and trying the app is free, with no card. Going live starts a 30-day free trial: a card on file is required, the $89 fee isn't charged during the trial, and your first 100 answered minutes are free. Unless you cancel, $89 a month starts on day 31.

Yes. The plan is $89 a month, or you can pay for the year. Tell us on your go-live call and we'll set up yearly billing for you.

Yes, any time, from your billing portal. Cancel during the 30-day trial and you're never charged. After that it's month to month, and cancelling stops the next charge.

She says so, takes a message with the caller's details, and it shows up in your Calls list right away.

$89 a month includes 200 answered minutes; extra answered minutes are $0.25. Setup is free. Going live starts a 30-day free trial with a card on file.

Yes. Call (480) 771-6324 and she answers as an example shop. Ask for a price or book a time.

Not yet. It's on the way.

Not a login with a password — a link. Open a team member on the Team screen, copy their app link and send it to them: it opens their own day, their jobs with addresses and notes, Ava, and their hours. It never shows the shop’s money, approvals, or anybody else’s work. Every team member is included in the plan at no extra cost.

Yes. The Aestar app works in any phone browser and you can add it to your home screen.

From you. Setup gives you starter prices for your trade so you're not typing from scratch, and Ava only quotes prices you've kept or changed.

Yes. Each customer has a private page where they can see their jobs and approve or decline estimates.

Not yet. Card payments through Stripe are coming next. Today you record cash and check payments on the invoice.

No. When card payments launch, you'll pay Stripe's standard processing rate and nothing extra to Aestar.

No. If you have one, keep it and link to your Aestar request form. If you don't, your Aestar page works on its own.

No. Aestar drafts replies for you to post. Nothing is posted for you.

Not yet. The Aestar app runs in your phone's browser and can be added to your home screen like an app.