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Desert Demo Electric

Ava · Knowledge

What Ava knows

What Ava tells callers about your shop: hours, area, services and your answers to common questions.

Ava gives callers your published answers. Drafts stay off the phone.

I answer callers from 3 answers and 10 rules from your setup. I also keep 3 notes for your jobs and customers; callers don't hear those.

Answers I give on calls 3

Every answer is on calls
QuestionWhat I sayOn calls
“Do you install EV chargers?”Yes. Tesla Wall Connector, ChargePoint and other Level 2 chargers on a dedicated circuit. We check your panel's capacity first.On calls
“Do you pull permits?”Yes, for panel upgrades, EV chargers and new circuits. The permit fee is included in the price.On calls
“What areas do you serve?”Mesa, Gilbert and Chandler.On calls

Rules I follow on calls 10

Settings

  • Open Mon–Fri 7am–5pm. Closed Saturdays and Sundays.

    Your hours

  • After hours I answer and log every call for you.

    After hours

  • I take jobs in Mesa, Gilbert, Chandler.

    Service area

  • I book visits on my own into open times.

    Booking

  • I can book the same day.

    Booking

  • I always ask for name, phone and address. Email is optional.

    What I ask callers

  • I recognize returning callers by number and greet them by name.

    Booking

  • Customers can cancel or move a visit with me on a call.

    Booking

  • On any call about gas, smoke, sparks, fire or someone hurt, my first words are “Please hang up and call 911 right now.”

    Safety rule · always on

  • On calls I quote from your price book.

    Pricing on calls

Notes I keep 3

For your jobs and customers. Callers don't hear these; Service Pros see the ones you share with them.

  • Glen Ward's dog is friendly but slips out. Keep the side gate shut behind you.

    Glen Ward · Service Pros see it · Aug 27

  • Erin Patterson wants a text the night before a visit, never a call before 8 AM.

    Erin Patterson · Aug 24

  • We don't do gas lines. Send those callers to a plumber.

    The whole shop · Aug 12

Change your answers

Published3
Draft0
On file3
On callsPublished answersAva looks them up when a caller asks
Do you install EV chargers?
Published · Yes. Tesla Wall Connector, ChargePoint and other Level 2 chargers on a dedicated circuit. We check your panel's capacity first.
Do you pull permits?
Published · Yes, for panel upgrades, EV chargers and new circuits. The permit fee is included in the price.
What areas do you serve?
Published · Mesa, Gilbert and Chandler.

3 published · 0 draft.

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Do you install EV chargers? · Published

Do you pull permits? · Published

What areas do you serve? · Published